Road Safety does not only entail following the traffic laws and norms when on the road. Traffic safety also has plenty to do with the relationship shared between the traffic officer and the operator of a vehicle.
In an effort to build a better relationship between traffic officers and the general public, the Orange Walk Town Council today held a two hour training session on public relation and behaviors with the aim of improving traffic safety.
The training session falls under the umbrella of the Belize Road Safety Project and was facilitated by international consultant and advisor for road safety to Belize, Mavis Johnson.
Mavis Johnson Consultant/Adviser for road safety
“The training specifically today is about Public relations and how specifically it relates to the relationship between a Traffic Officer who might be giving a ticket and the people who has been given a ticket too and traffic enforcement is a key part in improving road user behavior, there are three things we can do really we can fix up the streets and roads and make them safer for people to use, we can educate people after public awareness campaign and through children programs in schools and then if all that goes wrong we can actually enforce the rules and regulations because often the giving a ticket is the last resort so sometimes it is just sufficient for us to explain what the motor, cyclist and pedestrians are doing wrong and just correct it in that way but otherwise we need to give them a ticket to remind them that they don’t want to see this behavior again.”
Equipping traffic officers with the necessary tools to conduct everyday traffic duties is what the Orange Walk Town Council is aiming for, says Human Resources Officer, Faride Riverol.
Faride Riverol- H.R Officer Orange Walk Town Council
“Our Mayor, Bernard always sees it important to equip his staff with as much information especially with PR so that we best serve the community, he believes that by giving his staff this information he will get better response from our officers, they will know how to speak and they will know how to deal with difficult people because we know they might run into, we have not gotten much compliant because it is a continuous training that we try to give, no one is perfect there is always incidence that our officers go through, however they always try their best to deal with difficult situation in the best way possible.”
Training for traffic officers on personal relations will continue in 2016.
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